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Travel Tips

Baggage regulations and some recommendations

  • Airlines allow maximum of 20 kgs per person as check-in baggage. One small handbag is allowed per person as cabin baggage, which should not weight more than 5 kgs.
  • We suggest that you carry 01 set of clothes along with your daily utility items and other accessories in your hand baggage. This is just a precautionary measure in case your baggage is misplaced.
  • We provide porterage of 1 bag per person at hotels only.
  • Please note that airlines do not permit items like loose batteries, razor blades, nail cutter, scissors, knives, gels, any form of liquid, cigarette lighter in your hand baggage. If required carry such items in your check-in bag.
  • Please ensure that you do not place any valuables in your check-in bag. Carry your foreign currency / travel documents / jewelry / insurance in your hand bag.
  • Kindly note that heavy luggage cannot be carried up to the Genting hotels by cable-cars. You can store heavy luggage in lockers provided by Genting management. It is advisable to pack separately for your stay at Genting in a separate hand bag, which you can carry along with you. For more details please check with your Tour Manager.

Essential items to be carried

  • Your passport, air tickets, original insurance policy, final invoice, Tour Confirmation Voucher and necessary foreign exchange for personal use.
  • Also carry a photocopy of your passport including valid visas and keep them separately from the original.
  • Please do not forget to carry an additional pair of spectacles if you are using one, digital camera chips with higher MB, extra batteries, chargers for digital camera and mobile.
  • Carry mobile phone charger if you are carrying your cell phone with global roaming. You should carry multi-purpose adapter as sockets are different in different countries.
  • Required medicines, with doctor’s prescription or a letter from doctor to certain countries if required.

Time management

  • It’s very important to be on time and punctual on your tour, since your itinerary has been designed and planned to offer you  the most on your holiday.
  • Every sightseeing trip where you get off has an allotted time, please make sure you remain with the group and return at the allotted time.

Hotels & Rooms

  • Early check-in and late check-out will not be permitted by the hotel.
  • Please make sure that no damages are done to your hotel room during the stay, as the same would be charged to you directly by the hotel.
  • Hotel rooms are air-conditioned and may have facilities like mini-bar, pay television channels, telephone etc. Please note that these facilities are not complimentary and will be charged as per actual usage.


  • Use all loose coins and smaller denomination notes in the same country as these cannot be exchanged for another country’s currency.
  • Most credit cards are accepted widely.
  • You will require your passport as identification proof to encash your traveler’s cheque from bank / money changer.


  • You have choice of Veg / non-veg meals. The menus, however, are fixed in advance and a la carte is not possible.

Public and cellular phones within Malaysia

  • Internet services are now becoming more widely available in cities and major towns throughout Malaysia, with connection speeds in most areas ranging from 512Mbps to 1 Gbps.
  • Internet access and WIFI hotspots for portable mobile devices is available at most major shopping malls and hotels, restaurants, international airports (KLIA & LCCT) internationally branded coffee shops, large book shops, universities and schools. While internet access at most WIFI hotspots is provided free, it’s always wise to check first - as some establishments do make a small charge for these services.

Banks in Malaysia

  • Malaysia banking hours are from 09:30 to 16:30 Monday to Thursday and 09:30 to 16:00 on Friday, with some banks offer 24-hour cash withdrawals - with ATM machines found almost everywhere in the city, including major shopping malls and petrol stations.
  • For problems with ATM or credit cards, please call the respective bank hotline or log on to the bank’s website.
  • Banks in the region are efficient and there are plenty of moneychangers. Banks usually charge a commission (around RM10/RM5 per transaction, with a possible small fee per cheque) to change cash and travellers cheques.
  • You will generally get a better rate for cash at a moneychanger - it's usually quicker too.

Post office in Malaysia

  • Post offices in Malaysia open daily from 08:00 to 17:00 daily except on Sunday and public holidays. In the northern states of Kedah, Kelantan and Terengganu, post offices are closed on Friday and public holidays.

General climate of Malaysia

  • The characteristic features of the climate of Malaysia are uniform temperature, high humidity and copious rainfall. Wind over the country are generally light and variable. Average temperatures range from 21’C to 32’C. The dry season is between May & September, while the rainy season is between November and February.
  • The southwest monsoon season is usually established in the later half of May or early June and ends in September. The northeast monsoon season usually commences in early November and ends in March.

General shop hours of Malaysia

  • Department stores and supermarkets are usually open from 10:00 to 22:00 daily. In Kuala Lumpur as well as in most major towns, 24-hour eateries and convenience stores widely available.

Malaysia currency

  • The unit of currency in Malaysia is the Malaysian Ringgit, denoted as RM. Coins and notes are also used as smaller denomination from RM100, RM50, RM20, RM10, RM5, RM2, RM1, 50sen, 20sen, 10sen, 5sen.
  • Foreign currencies can be converted on arrival at Kuala Lumpur International Airport (KLIA) and at banks and money changers across the city.
  • Credit cards are widely accepted in hotels, restaurants and major shopping malls.

Entry requirement

  • Local Malaysians travelling between neighbouring states in Malaysia are required to carry their Identification Cards (IC) at all times. Those travelling from East Malaysia to the Peninsular must produce their IC and any other necessary travel documents to the Immigration authorities as they exit Sabah and Sarawak.
  • Please ensure that the validity of your international passport is at least 6 months at time of travel to overseas.


  1. Malaysian nationals planning to travel overseas are advised to enquire about visa requirements at the High Commission, Embassy or Consulate of their country of destination. Visa requirements may vary depending on the purpose and the lenght of stay. Regulations are also liable to change, sometimes at short notice. Information on visa requirements for travelling (by country) is available in this web site under the topic Visa Information - Visa Requirement for Malaysian.
  2. Apart from visa, it is also important to ensure that:
    • Place and country of destination is safe to visit
    • Validity date of passport is more than six months from date of travel
    • Passport / self-identification document as well as the name, address and telephone number of next-of-kin are available and kept safely while travelling.
  3. On arrival at the destination, Malaysians who are planning to stay for more than 3 months in the foreign country are required to register at the nearest Malaysian Mission. Registration can be made by telephone, fax, e-mail or by visiting the Mission. Guideline for registration is available in this web site under the topic Services - Consular - Item 4.1. Address, telephone number and e-mail of missions are available as well as in this web site under the topic Malaysia’s Missions Worldwide.
  4. For some countries, upon arrival, travellers may be required to produce a World Health Organisation approved international Inoculation Certificate. Presently, the yellow fever vaccine is the only vaccine that could be required. However, a few countries might demand proof that travellers have been inoculated against other diseases. To check on information regarding any disease outbreaks in a country overseas and the relevant inoculate guidelines, contact:
    Ministry of Health
    Bahagian Kawalan Penyakit (Cawangan Penyakit Berjangkit)
    Unit Kesihatan Antarabangsa,
    Aras 3, Blok E10, Kompleks E, Presint 1,
    Pusat Pentadbiran Kerajaan Persekutuan,
    62590 Putrajaya.
    Telephone No.: 03-88834421


  1. Commonwealth countries that require visa
    • Bangladesh
    • Cameroon*
    • Ghana*
    • Pakistan
    • Nigeria*
    • Mozambique*
  2. Visa Requirements for other countries
    • Afghanistan (Visa with reference)
    • Equat
    • Guinea*
    • Myanmar
    • Angola*
    • Eritrea*
    • Nepal
    • Bhutan
    • Ethiopia*
    • Niger*
    • Burkina Faso*
    • Guinea-Bissau*
    • Rwanda*
    • Burundi*
    • Hong Kong (C.I/D.I)
    • Serbia Montenegro
    • Central African Republic*
    • India
    • Sri Lanka
    • China
    • Israel**
    • United Nation (Laissez Passer)
    • Colombia*
    • Ivory Coast (Cote d’ivoire)*
    • Western Sahara*
    • Congo Democratic Republic*
    • Liberia*
    • Yugosalavia
    • Djibouti*
    • Mali*

    For the countries marked as ( * ) are allowed to enter Malaysia by air only.
    Israel citizen** who wish to enter are required Visa and approval from Ministry Of Home Affairs, Malaysia.
    Visa is not required for a stay of less than one (1) month for ASEAN nationals except Myanmar. Visas are required for duration of stay exceeds (1) month except for Brunei and Singapore nationals.
    Yellow Fever certificate is required to be produced upon landing in Malaysia for countries as listed below:
    • Angola
    • Ethiopia
    • Senegal
    • Benin
    • Gabon
    • Sierra Leone
    • Bolivia
    • Gambia
    • South Africa
    • Brazil
    • Ghana
    • Sri Lanka
    • Burkina Faso
    • Guinea-Bissau
    • St Kitts & Nevis
    • Burundi
    • Kenya
    • Suriname
    • Cameroon
    • Mali
    • Tanzania
    • Central African Republic
    • Niger
    • Togo
    • Chad
    • Nigeria
    • Uganda
    • Djibouti
    • Panama
    • Venezuela
    • Equador
    • Peru
    • Zaire
    • Guinea
    • Rwanda
    • Zambia
    • Eritrea
    • Sao Tome & Principe

Information as given above is accurate at the time of printing. However, we do not accept any responsibility / liability for any loss or inconvenience caused due to any changes / omissions.